Refund policy
We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Return Guidelines:
✅ Items must be returned in original condition and packaging, including any paperwork, manuals, or accessories.
❌ Items that are defaced, damaged, or missing parts are not eligible for a refund or replacement.
📦 If you receive a damaged or incorrect item, please contact Customer Service before taking any action.
Refunds & Shipping:
💳 Refunds will be issued to the original payment method.
🚚 Shipping fees are refunded only if the item was shipped incorrectly, damaged, or defective.
📃 Please include the packing list that came with your order when returning your item.
How to Start a Return:
📩 Contact us at hello@swiftandslayed.com to initiate a return request.
📦 If your return is accepted, we’ll send you a return shipping label and instructions on how to send your package.
⚠️ Returns sent without prior approval will not be accepted.
Damages & Issues:
Inspect your order immediately upon delivery and contact us at hello@swiftandslayed.com if you receive a defective, damaged, or incorrect item so we can resolve the issue promptly.
Exchanges:
To get your desired item quickly, we recommend returning the original item and placing a new order once the return is accepted.
For any return questions, contact us at hello@swiftandslayed.com.
